Privacy Policy

Introduction

Motive Motion offers mobility services and products and its mission is to provide reliable and high-quality service. We handle your personal data with care and protect your privacy in accordance with applicable legislation.

Examples of data processing
  • Maintenance service: When you make a maintenance appointment for your vehicle, we register your license plate, name, contact details and a summary of the work carried out. This helps us plan future maintenance and keep track of warranty claims.
  • Damage repair: If you drive damage and have it repaired by us, we process information such as damage reports, insurance details and photos of the damage.
  • Test drives: When requesting a test drive, we ask for your name, contact details and driving licence details, so that we can provide you with a vehicle safely and in accordance with the regulations.
  • Marketing activities: If you have given permission, we can approach you with personalised offers based on your preferences, such as e-mails about new models, options, accessories or promotions.
Who is responsible for processing your data?

Motive Motion is responsible for processing your personal data. For more information, please contact us.

What is personal data?

Personal data includes any information that can be used to directly or indirectly identify a natural person. Examples of this are your name, address, license plate, email address and telephone number.

Sharing with third parties

We sometimes share your data with third parties, for example:

  • With manufacturers for warranty claims and product recalls.
  • With insurers and damage repair companies for the handling of damage.
  • With debt collection agencies if there are payment arrears.
  • With government agencies if this is required by law, such as providing contact details for traffic violations.
Your rights

You have the right to, among other things:

  • View, correct or delete your data.
  • Object to direct marketing.
  • Receive your data in a structured format (data portability).

For privacy requests, you can contact us.

Data security

We take technical and organizational measures to protect your data against unauthorized access and misuse. Our systems are periodically checked and updated.

This privacy statement may be amended from time to time. The most recent version can always be found on our website.

Version 2025-1